The question of whether corporate training leads to an increase in productivity has been asked for many years. On the surface the assumption is that it does lead to an increase in productivity. However, we need to consider the reasons that corporate training is being undertaken.
We are all aware, in South Africa especially, of the focus on skills development and up-skilling our population. There are a myriad of corporate training programmes being delivered at any given moment during the year. But just how much impact do they have? Is corporate training taking place as a means of getting levies back? Does the Human Resources department suddenly realise that they need to spend the remainder of their budget before a certain date and quickly put something together? Or has a proper analysis, from an individual and organisational perspective, been done?
The application of the most appropriate learning strategies to deliver specific knowledge, skills and attitudes must be thoroughly investigated to enable effective learning to take place. An important aspect that should always be considered is the return on investment of the learning/training intervention. This evaluation is often ignored for various reasons in the learning process, which make it almost impossible to accurately quantify the impact of the learning/training process.
To begin to answer the question of whether corporate training leads to an increase in productivity, we can say that it most certainly does: IF the learning needs, the most appropriate learning strategies, relevant content and evaluation measures are all in place!
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