The office and its administration represent the functional unit of any organisation. It includes the human and non-human elements through which data is obtained and processed to provide information for decisionmaking. This course focuses on the essential procedures necessary to continuously plan and maintain an effective office environment.
Admission Requirements
Open enrolment.
Literacy at NQF Level 3 or equivalent is recommended.
Certification
Upon successful completion of the study programme and internal assessments, candidates will be awarded the Short Course Certificate in Office Administration by Milpark Business School.
Exit Level Outcomes
On completion of this course, the qualifying candidate will be able to:
Understand the role of the office in an organisation;
Plan and prepare communication for meetings and prepare meeting reports;
Plan, implement and control an information system in an organisation;
Plan, monitor and control office supplies;
Plan and schedule work for oneself and others;
Plan and maintain the petty cash as well as perform basic business banking operations.
Programme Outline
Understanding the business environment
Reception
Incoming and outgoing telephone calls
The information system in the organisation
Handling mail
Managing a diary for yourself and others
Co-ordinating meetings, minor events and travel arrangements
Maintenance of office equipment
Office supplies and stock control
Financial and banking processes
Assessment
An integrated approach to assessment is applied. This includes individual and group formative assessments as well as an individual summative assessment. The practical nature of the course is emphasised in all assessments.
Duration
48 Hours / 12 Weeks
This short course is offered on a part-time basis. Lectures are scheduled on Saturdays from 8:30 to 12:30 per session. Final results of assessments will be released within 4 weeks of completion of the course. Students may be given a second and final opportunity to retake assessments in which they were initially unsuccessful.
Further Studies
Students who have successfully completed this short course certificate may articulate onto other short courses. Depending on the student’s academic background, other Milpark Business School whole qualifications may also be available to the student
