Emotional Intelligence

Emotional Intelligence

Emotional intelligence, also known as EQ, is an important factor in personal and professional success.

About

This course teaches you to be aware of, and to manage, emotions and relationships. It will teach you how to connect with peers and subordinates and how to manage your own emotions, as well as the emotions of others. This can play a part in determining how successful you are in both the business environment and your personal life.


We have all worked with and listened to brilliant people. When we look at truly extraordinary people who inspire those around them and make a difference, it becomes clear that they do this by connecting with people at a personal and emotional level. What differentiates them from others is not their IQ (intellectual intelligence), but rather their EQ (emotional intelligence). This course will help you to develop your emotional intelligence.

 

PROGRAMME OUTCOMES

Once you have successfully completed this course, you will be able to:

  1.  Explain the concept of emotional intelligence.
  2. Identify techniques to understand, use and appreciate the role of emotional intelligence in the workplace.
  3. Recognise different emotions in yourself and others, and identify how to manage them.
  4. Create a plan to improve your EQ.

PROGRAMME STRUCTURE

The following key topics are covered in the course:

  • The concept of emotional intelligence
  • Emotional intelligence in the workplace
  • Understanding and managing emotions
  • Improving your emotional intelligence.

 

 

Requirements

ADMISSION REQUIREMENTS

Open enrolment, but proficiency in English is required.

English proficiency

Applicants are required to be proficient in English prior to admission to the course. Applicants whose first language is not English may be required to provide proof of proficiency.

ACCESS TO TECHNOLOGY

Milpark provides students with materials, resources, formative assessments (including online tests and quizzes), discussion opportunities and a number of administrative services as part of the myMilpark and myCourses online tuition and support environments. Course materials direct students to additional external resources in the form of links to downloadable documents, websites and videos.

Having access to the above online facilities is essential for efficient communication, learning and success. You will need continuous (daily) access to study, using the resources mentioned above, and to submit and receive your assignments.

Minimum system requirements:

 

  1. Reliable internet connection with continuous access
  2. Firefox/Internet Explorer/Chrome web browser
  3. Microsoft Word
  4. The means to open and read PDF documents
  5. The means to scan and upload documents
  6. Email/cellphone for notification and communication.

 

Key Information

Library access

The Milpark Library now provides access to e-books in a virtual library called Cyberlibris (Scholartext). Lecturers may create smart bookshelves per course or module for students to access (these shelves can contain prescribed and recommended books). Students can also create their own personal smart bookshelves containing resources for their studies. Having access to a digital library means that thousands of students can access books and resources from anywhere at the same time online. There is no need to make reservations and requests, and no limit to the time a student has to access a book. With the implementation of Cyberlibris, students also have access to full-text resources via ProQuest (global), Ebsco (global) and Sabinet (South African publications), to assist with research and to enrich their learning experience. Access to the Library is included in the module fee.

Tutor

Comprehensive student support services are available. Students are provided with administrative support by Student Services. To assist with understanding content, students have access to tutors whom they can contact individually. Students who experience study and/or personal problems have access to a student counsellor. All support services are available to registered students via myMilpark (myCourses).


ASSESSMENT

An integrated approach to assessment is applied. The practical nature of the course is emphasised in all assessments.


The following are examples of assessments/activities that you could be exposed to during your course:

 

  • Online quiz or online test
  • Individual and/or group assignments with open-ended questions
  • Online discussion forums with other students and your course lecturer
  • Watching videos and summarising the main points
  • Reading and engaging with study material, articles or information on websites
  • Researching a specific topic and summarising your findings.

The exact structure of your assessments will be communicated to you in a detailed assessment plan when the course commences. A minimum final mark of 50% will be required in order to complete the course successfully.

 

DURATION

This course will run over a period of four weeks, running from Tuesday to Monday every week.


CERTIFICATION

A short course certificate of completion will be issued provided that you meet the minimum requirements for certification for this specific course.

How to apply

Students need to complete the admission process and receive academic acceptance onto the programme before registering for modules (subjects or courses).

Admission:

*International students: please refer to the admission requirements for international students by clicking here .

Before applying, be sure that you:

  1. meet the minimum entry requirements as per the course programme brochure.
  2. adhere to the admission closing dates as per the course programme timetable.
  3. have all required documentation available as set out in the course programme brochure.
OR

Contact our student service centre at 086 999 0001 where a consultant will gladly assist you by completing your admission application on your behalf.

Upon successful admission, you will receive an acceptance letter via email as well as login details to access myMilparkmyMilpark, our online student environment.


Exemptions:

If you have completed a qualification at another accredited institution, you may be eligible for subject exemptions.

To apply for an Exemption:

  1. submit the relevant application if any of the modules you have completed previously (no more than 10 years ago) are similar to the modules on the qualification you are applying for.
  2. submit your original exemption application form together with originally certificated documents via post or hand delivery to Milpark.
Note: If you have previously completed a qualification at Milpark Education, you may also be eligible for subject exemptions, however these will be automatically granted on admission. No application is required.

Registration:

On successful admission, you can proceed with the registration of your semester modules.
*International students: please refer to the registration requirements for international students by clicking here .

To register, ensure that you:

  1. have received your login details to access myMilparkmyMilpark.
  2. adhere to the registration closing dates as per the relevant course programme timetable.

(You will be required to upload your proof of payment proof of deposit/EFT, bursary letter or credit card.)

OR

Contact our student service centre at 086 999 0001 where a consultant will gladly assist you by completing your registration application on your behalf.

Upon successful registration, a confirmation of registration letter will be sent together with your study material (where applicable).
All admission and registration information can be also viewed online on myMilpark .myMilpark .

Students need to complete the admission process and receive academic acceptance onto the programme before registering for modules (subjects or courses).

Admission:

*International students: please refer to the admission requirements for international students by clicking here .

Before applying, be sure that you:

  1. meet the minimum entry requirements as per the course programme brochure.
  2. adhere to the admission closing dates as per the course programme timetable.
  3. have all required documentation available as set out in the course programme brochure.
OR

Contact our student service centre at 086 999 0001 where a consultant will gladly assist you by completing your admission application on your behalf.

Upon successful admission, you will receive an acceptance letter via email.


Exemptions:

If you have completed a qualification at another accredited institution, you may be eligible for subject exemptions.

To apply for an Exemption:

  1. submit the relevant application if any of the modules you have completed previously (no more than 10 years ago) are similar to the modules on the qualification you are applying for.
  2. submit your original exemption application form together with originally certificated documents via post or hand delivery to Milpark.

Note: If you have previously completed a qualification at Milpark Education, you may also be eligible for subject exemptions, however these will be automatically granted on admission. No application is required.


Registration:

On successful admission, you can proceed with the registration of your semester modules.
*International students: please refer to the registration requirements for international students by clicking here .

To register, ensure that you:

  1. have received your login details to access myMilparkmyMilpark.
  2. adhere to the registration closing dates as per the relevant course programme timetable.

(You will be required to upload your proof of payment - proof of deposit/EFT, bursary letter or credit card.)

OR

Contact our student service centre at 086 999 0001 where a consultant will gladly assist you by completing your registration application on your behalf.

Upon successful registration, a confirmation of registration letter will be sent together with your study material (where applicable).
All admission and registration information can be also viewed online on myMilpark .myMilpark .

Registration:

*International students: please refer to the registration requirements for international students by clicking here .

To register, ensure that you:

  1. have received your login details to access myMilparkmyMilpark.
  2. adhere to the registration closing dates as per the relevant course programme timetable.

(You will be required to upload your proof of payment proof of deposit/EFT, bursary letter or credit card.)

OR

Contact our student service centre at 086 999 0001 where a consultant will gladly assist you by completing your registration application on your behalf.

Upon successful registration, a confirmation of registration letter will be sent together with your study material (where applicable).
All admission and registration information can be also viewed online on myMilpark .myMilpark .

All international students need to apply via the manual admission route and submit original certified documentation.

If the entry requirements for your chosen Milpark qualification is a South African National Senior Certificate (NSC), you need to obtain an exemption certificate from Universities South Africa.   Visit http://mbit-application.usaf.ac.za/assessment/ for further information.

If the entry requirement for your chosen Milpark qualification is a prior undergraduate qualification, you need to obtain a certificate of equivalence for the foreign qualification(s) completed. Visit https://dfqeas.saqa.co.za/dfqeas/user/home for further information.

  1. Students enrolling via distance learning:
    • do not need to comply with any visa or residency requirements.
    • will conclude admission and registration processes at a distance.
    • will receive study materials via courier in their country of residence.
    • will receive support via distance methods.

    Note: Students are liable for additional costs in respect of courier and examinations.
    Please contact the student service centre 086 999 0001 for further information.

  2. Distance learning students who want to visit South Africa to attend a single short workshop or write an examination at a local venue, have to do so based on the normal visa/visiting requirements as stipulated by the Department of International Affairs (or Home Affairs).

    Note: Such a visit does not imply permission to remain in South Africa indefinitely based on registration at Milpark Education.

  3. Distance learning students are not allowed to provide a South African residential or postal address. Such registrations will not be concluded as the normal visa/study permit requirements have to be complied with as for contact/residential students below.

Contact learning

International students who do not have permanent residence in South Africa or who are not South African citizens need to follow the steps below:

Step 1

Consult their embassy/ Department of International Relations/ South African Embassy for specific prerequisites with regards to the legal requirements for registration with a South African academic institution.

Step 2

Obtain:

  • An official provisional admission letter from Milpark.
  • Proof of medical cover. The relevant South African law states:

"In terms of the Immigration Act No. 13 of 2002 as Amended and its Regulations, any prospective student to the Republic of South Africa, must provide proof of medical cover with a medical scheme registered in terms of the Medical Schemes Act, 1998 Act 131 of 1998."

  • Proof of sufficient funds to cover tuition fees, maintenance and incidental costs.
  • Proof of a cash deposit or bank guarantee equivalent to airfare or transportation costs to the student’s country of origin for repatriation purposes or forfeiture to the state should permit conditions not be complied with.
  • A medical certificate — a clean bill of health is required.

Step 3

Apply for a study permit by submitting Form 1 to the local Department of International Relations/South African Embassy.
The student will need to provide the embassy with an undertaking that they will leave South Africa on completion of her/his studies.

NB: Students should await the outcome of their application prior to making travel arrangements to South Africa.

Step 4

If a student is able to obtain a study permit on time, then they may continue with their application for full admission and registration for their selected modules.

NB: A certified copy of the International student’s passport together with a certified copy of a valid study permit must/will be kept in the student’s record file at Milpark Education. If a student is unable to obtain a study permit on time, then they must postpone their programme until the date on which they are in possession of a study permit.

 

International Admission Application Click Here